Join the ABC Recovery Center team! We are looking for a Full Time Case Manager.

DEPARTMENT: Clinical

REPORTS TO: Program Manager

CLASSIFICATION: Non-Exempt

Position Summary:

The Case Manager position assists clients in transitioning through both the intake and discharge process. The Case Manager position requires extensive communication with clients regarding making living arrangements, conducting employment searches, and setting up aftercare.

Duties and Responsibilities:

• Maintain caseloads and client treatment processes, including conducting group.
• Maintain contact with client families as needed to discuss intake and discharge (varies based on clients release of information).
• Ensure that all necessary consent and disclosure forms, along with any other required treatment documents, are completed.
• Responsible for charting Needs and Service Assessment, Needs Summary, Transition Plan, and Discharge plan with in the required time frames.
• Communicate with client’s probation officers and the court representatives (when applicable) on a timely basis.
• Establish individual discharge planning with clients at or near their time of admission and intake.
• Responsible for attending and participating in mandatory weekly staff meetings to discuss client care.
• Maintain and adhere to all Federal, State, and County regulations regarding client confidentiality and staff code of ethics.
• Engage in continuous training opportunities in areas where needed, including participation in seminars.
• Participate in the Utilization Review process as it relates to discharge planning.
• Work with the clinical team for input during the discharge planning process.
• Must adhere to ABC’s Ethical Code of Conduct.
• Other duties as assigned.

Qualifications:

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Competencies:

• Strong clinical skills.
• Must be detail oriented.
• Able to work under pressure and meet deadlines as well as be flexible and dependable.
• Strong interpersonal, organizational and analytical skills.
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Principles and processes for providing client services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction.
• Exceptional client/client service with the ability to resolve service issues.
• Knowledge of CARF standards.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to handle multiple priorities with a sense of urgency.
• Excellent interpersonal communication (verbal and written) and presentation skills.
• Being aware of others’ reactions, understanding why they react as they do, and adjusting one’s own actions in relation to others.

Abilities:

• Listen to and understand information and ideas presented through verbal and written words and sentences.
• Communicate information and ideas verbally and written so others will understand.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions; including finding a relationship among seemingly unrelated events.
• Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution.
• Generate various ideas about a given topic.

Physical Demands and Working Environment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Environment: Work is performed primarily in a standard clinical environment with extensive client contact and frequent interruptions. Due to the nature of the work, the associate may be exposed to bodily fluids and odors on an occasional basis.
• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 40 pounds); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
• Vision: Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Hearing: Hear in the normal audio range with or without correction.

Education and Experience:

• Bachelor’s degree from an accredited college or university in behavioral health field preferred; or at least three (3) years of experience in the behavioral health field.
• Must have valid driver’s license and proof of insurance.
• Must maintain CPR and First Aid certifications.

This job description does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.

To apply for this position, please download our employment application here.

After completing it, upload it along with your resume using the form below: